UPS, FedEx didn't deliver Christmas gifts on time
December 28 , 2013
A FedEx customer support supervisor apologized to the company's customers for being lousy with delivering gifts this year.
Reports suggest that Thanksgiving weekend saw an increase in online sales by 14.5 percent as compared to last year and both UPS and FedEX underestimated the number of orders coming their way.
"The volume of air packages in our system exceeded the capacity of our network." UPS said. Amazon and Walmart have apologized to their customers as well and mentioned they would not only refund shipping charges but also give their customers gift cards.
"UPS is the Grinch of Christmas," a Twitter user said. "Unless you have a time machine, you can't fix it."