United Airlines honors tickets sold for free
September 15 , 2013
United Airlines is honoring all tickets it sold for free during few hours yesterday. The company said the tickets will be honored but doesn't yet know how many tickets were sold and how much money it will end up losing because of this. It has, however been determined that the glitch happened due to human error and not because of a technical fault.
A lot of people paid only a $2.50 as leg security fee that was put in effect after the 9/11 attacks.
The company tweeted saying "we've reviewed the error that occurred yesterday and based on these specific circumstances, we will honor the tickets."