Jets QB receives apology from Virgin America
January 24 , 2014
New York Kets quarterback Geno Smith might fly again with Virgin America after all. The airline mentioned that it reviewed the dispute, which occurred with a flight attendant at the LA International Airport.
"We believe it was the rest of a misunderstanding that regrettably escalated unnecessarily," the airline said. "We've apologized to Mr. Smith for his experience, which could have been better - and we'd welcome him back onboard any time. As an airline that prides itself on our guest service we take incidents such as this one very seriously."
The statements don't include the reason for the dispute but a source said it began when the attendant asked Smith to remove his headphones.
"I really appreciate that Virgin America took this seriously, looked into this matter and followed up with me," Smith said. I look forward to flying their airline again soon."