Face time with experts on Google
August 22 , 2013
People generally find solutions to their problems through Google. The search engine is now offering face-to-face advice straight from experts via chat.
The service is in the process of being tested and includes only certain number of categories such as Health and Fashion. These video calls are powered by Google+ Hangouts.
The company is inviting experts across various topics to offer their inputs. The ones that charge for their service would accept payments through Google Wallet and Google will get a cut. However, if the users are unsatisfied with the advice, they would be refunded in full.
A third party is supposed to be checking licenses and certificates in case of medical services provided through Helpouts.