Since 1988 China Eastern Airlines has successfully catered to all the needs of the passengers, be it domestic, international or regional. Some of the major airports of China Eastern Airlines are Shanghai Hongqiao Airport and Shanghai Pudong International Airport. Keeping in mind about the different passengers who avail the services of China Eastern Airlines, the tickets are divided into two types and they are round-trip tickets and one-way tickets.
The passengers can easily book the tickets online by logging into flychinaeastern.com. For the round-trip tickets the passengers are requested to go the respective site and click on the Round-trip Flight section and for the one way tickets the passengers need to click on the One way Flight section. The reservation can be done 7 days prior to the journey date with a valid credit card. It is possible for the passengers to book for 9 persons at a time. If the number exceeds 9 that is, if the group has a total of 10 or more than 10 people the person concerned should inquire about special fares or discounts.
Electronic tickets are issued on behalf of China Eastern Airlines but customers in Europe have to make other arrangements. China Eastern Airlines takes good care of all the needs of the passengers and thus tickets are generally delivered within 5-6 days after the booking is made. The tickets for the domestic flights can be booked online, but rates will be lot more preferable if the passengers decide to travel with the airlines from an international route into Shanghai. The fares are different from economy, business and first classes.
The agents for China Eastern Airlines all over the world are divided into three groups and some of them are:
Mainstream agents
- Austravel (Australia)
- Ebookers (Shanghai flights)
- Lastminute.com (Shanghai Flights)
- Trailfinders (all flights)
- Travelmood (Australia)
- Regent (Shanghai City-breaks)
- Airline-Network (all flights)
- Dial-a-flight (all flights)
- AWL Travel (Japan flights)
Chinese Speaking agents
- China Travel Service and Info
- Centre
- CTS Horizons
- Jade Travel
- Omega Travel
- Sagitta Travel
- United Travel
- Wang Dynasty
Japanese agents
- Euro-Japan Holidays
- Gendai Travel
Many of the tickets can be changed however, it requires payment of a fee (from £35 to £80 according to the ticket conditions). The procedure for replacing lost tickets has recently been greatly simplified for tickets purchased in the UK. The person concerned is requested to contact the office and send the details so that the office can provide some help.
China Eastern Airlines has one service called 'little travelers' which is designed for those children who travel alone and from 5 to 12. Passengers should apply for this service in any ticket office of China Eastern Airlines. They should produce the relevant documents and certificates while booking the ticket. With the agreement by China Eastern Airlines, little sized animals such as family domesticated puppies, cats, birds can be carried on the plane as cargos. Applies should be made when booking the tickets and its host must agree with rules by China Eastern Airlines
Some of the important fare structures in China Eastern Airlines are:
1. From Tokyo, Hong Kong, Bangkok, Singapore—490 pounds
2. From Sydney Melbourne—660 pounds
3. From Shanghai—430 pounds
Because of the Eastern Miles Program, the passengers can earn miles and avail of different facilities in various partner hotels in exotic locations. The passengers are requested to retain the back portion of the ticket and all the boarding passes until and unless they are absolutely sure about the amount of points in their account. The passengers can also avail of the various facilities from the Eastern Miles Card and take advantage of the various promotional programs of China Eastern Airlines.
Address:
Shanghai office Address
China Eastern Airlines Shanghai Downtown office,
No 258 Wei Hai Road,
Shanghai,
Tel: +86 21 52980078
Fax: +86 21 52980078
National call centre: +86 21 95108 (for English/Japanese callers)
Website: www.chinaeastern.com
