Cathay Pacific Airways Limited (Cathay Pacific) was founded in 1946 and is based in Hong Kong. Operating scheduled passenger and cargo services to almost 600 destinations all over the world, the airline has its main hub at Hong Kong International Airport. Cathay Pacific has been awarded numerous awards for its hospitality and customer care services.
Cathay Pacific has two Frequent Flyer programs-The Marco Polo Club and Asia Miles.
Asia Miles is a more traditional travel rewards program in which miles can be accumulated by flying on Cathay Pacific or a partner airline. Miles can also be accumulated by spending through a number of hotels, credit card companies, car rental agencies, telecommunication companies and other non-airline channels. Mileage is calculated at a rate which is dependent on the number of actual miles traversed and the fare at which the passenger flew..
Miles can also be transferred or purchased from one member to another, at a certain fee. Another facility that is provided to the passengers is that mileage can be redeemed for free flights, upgrades, companion tickets, holidays and other lifestyle rewards.
The Marco Polo Club divides members into four tiers based on past travel. The four tiers are-Green, Silver, Gold and Diamond. Each flight by Cathay Pacific adds to the membership status. Higher tiered members avail increasing travel benefits on future flights like upgrades, additional baggage allowance, priority flight booking and lounge access. There is 24-hour access to the worldwide toll-free Marco Polo Club Service Line, priority check-in and boarding, in-flight duty free specials among the many other privileges that the members of the Marco Polo Club enjoy. Memberships are reviewed every year and renewed on the basis of frequent travel activity in a calendar year.