The system of Chennai Telephone was first introduced in the then Madras city in the year 1881. Today, BSNL Chennai is the major telephone service provider of the city which has exchange boards in all places of South India.
Chennai Telephone covers such areas of South as North West, Central, South West, North East, West, North Peripheral and South East. Bharat Sanchar Nigam Limited or BSNL is the official telephone exchange which has its offices in Chennai city, apart from other Indian cities.
BSNL Chennai
Bharat Sanchar Nigam Limited is the prime communication service provider in Chennai city. According to the history of BSNL, the first ever services of telephone were initiated by Oriental Telephone & Electric Company in 1882 in Chennai. The official web portal of BSNL was launched in the year 1998 and in the very next year it successfully provided 7.5 lakh lines to the Chennai customers. Initially, the telecommunication facilities were offered by BSNL only to the urban pockets of Chennai. However, in later years, it started providing services to the suburbs also.
Facilities of Chennai Telephone and Exchanges
The Telephone exchanges of Chennai offer various services to the people of the city. Some of these services include:
- Billing enquiry
- Hot line
- Caller ID
|
- Wake up or reminder facility
- Abbreviated dialing
- Names of exchanges and their types
The online services offered by the BSNL are as follows:
- B Fone bill enquiry
- Telephone directory
- Pincode enquiry
- STD/ISD codes
- Cellone bill enquiry
Information about other services like telephone connections, surrender of telephone, service centers, transfer of telephone and application for new telephone can be obtained from the BSNL website.
Important Contact Numbers
BSNL offers a Public Grievances number through which callers can register their complaints. The following is the address and contact number of the Public Grievances cell of Chennai Telephone:
78, Purasawakkam High Road
Chennai - 600 010
Ph No - 91-44-26422200
Fax - 91-44-26420001
Public Relation Officer - 91-44-26614141, 91-44-26425111
For complaints relating to STD facilities and repair services people of Chennai can dial up 28253232 and 198, respectively. Those who wish to get information on change of telephone numbers in English can dial up 1952 and 1953 can be used for Tamil language information about change of phone numbers.
|
